1. Provider, scope and order of precedence

1.1 “Company” means MJ Rent a Moto & Bike – Tinos. “Renter” means the person making the booking or signing the agreement. These Terms apply only to scooter, moped and motorcycle rentals on Tinos.

1.2 The booking, written confirmation, specific rental agreement, handover/return report, these Terms and the applicable insurance policy form one agreement. A specifically and clearly accepted written term prevails over a general term; mandatory law always prevails.

1.3 The Company may refuse or terminate a rental where safety, licence, identity, payment or insurance requirements are not met, or where there are reasonable grounds to suspect dangerous or unlawful use.

2. Driver eligibility and documents

2.1 The main and any additional driver must be between 23 and 75 years old, unless the written confirmation or insurance policy imposes a stricter limit.

2.2 An original, valid and appropriate driving licence is required: AM or another legally recognised equivalent for 50cc; A1/A2/A or a Greek Category B licence bearing national code 121 for 125cc; and the appropriate A2 or A category for 200cc/300cc, depending on the specific vehicle’s power.

2.3 Minimum driving experience is normally at least one year for 50cc/125cc and two years for a larger category. The Company may require more experience for safety or insurance reasons.

2.4 Non-EU/third-country licences are accepted only if recognised in Greece. An International Driving Permit or official translation is required where Greek law or the applicable international convention requires it. A photograph or ordinary copy does not replace the original, unless it is an official digital document accepted in Greece.

2.5 A valid identity card or passport and current contact details are required. The driver confirms that all information and documents are genuine, current and not suspended, withdrawn or restricted.

2.6 National code 121 on a Greek Category B licence permits A1 vehicles only in Greece and only where the statutory requirements are met. Holding a plain Category B licence without the required code is not sufficient.

3. Additional driver and no transfer of control

3.1 Only a driver who has been identified, approved and named in the agreement before driving may operate the vehicle.

3.2 An additional driver is permitted only after prior approval, licence verification and payment of the applicable charge, currently €10 where also stated in the written confirmation.

3.3 Sub-rental, lending, key handover or allowing any unnamed person to operate the vehicle is prohibited, even for a short distance, test or parking manoeuvre, except where strictly necessary to prevent immediate danger to life and the Company is informed immediately.

4. Booking, deposit, payment and changes

4.1 A booking is confirmed only by the Company’s written confirmation and payment of a 50% deposit. The balance is due before or at handover by the method stated in the confirmation.

4.2 The deposit reserves a specific vehicle/category and rental period and is non-refundable if the customer cancels or fails to appear, to the extent permitted by mandatory law. It is not automatically transferable to another person, company, category or date.

4.3 A change of dates or vehicle is valid only when accepted in writing, subject to availability and the rate then applicable. An oral discussion or unanswered message is not acceptance.

4.4 Ferry/flight delay or cancellation, weather, fear or inability to ride, changed travel plans, early return and unused days do not automatically create a refund right. Only mandatory law or a written agreement applies.

4.5 If the Company is permanently unable to provide the agreed vehicle for reasons not caused by the customer, it may provide an equivalent or higher vehicle at no extra cost or refund the portion paid for service not provided.

5. Rental period, collection, return and extension

5.1 Minimum rental is 24 hours unless otherwise agreed in writing. The rental begins and ends at the dates and times in the confirmation. Late collection by the Renter does not move the return time.

5.2 An extension is valid only after written approval and prepayment. Keeping the vehicle after expiry does not create an extension and may constitute unauthorised use.

5.3 Return is complete only when the Company or its authorised representative has received the vehicle, key, helmets and equipment and recorded their condition. Leaving them at accommodation, roadside or port, or sending a photograph, is permitted only with prior written approval.

5.4 A 30-minute grace period applies. After 30 minutes, one additional rental day is charged. This does not create a right to continue using the vehicle or prevent recovery.

6. Vehicle condition and custody

6.1 At handover, photographs or a report record condition, mileage, fuel and equipment. The Renter must report any visible discrepancy before departure.

6.2 From key handover until formal return, the Renter has exclusive custody and must lock the vehicle, safeguard keys/documents, park lawfully and safely, and not leave valuables or helmets unattended.

6.3 Before each trip, the Renter must visually check tyres, lights, brakes, fuel and warning indicators and stop immediately upon noticing a fault, unusual noise, vibration or warning.

7. Permitted use and road rules

7.1 The vehicle may be used only for lawful private travel in compliance with the Greek Road Traffic Code, signs, manufacturer instructions, approved weight/passenger limits and Company instructions.

7.2 The driver and passenger must always wear a suitable, correctly fastened helmet. A passenger may sit only in the approved passenger seat and must be able to use the footrests.

7.3 Driving is prohibited under the influence of alcohol, drugs, impairing medication, excessive fatigue or a medical condition that makes riding unsafe.

7.4 Racing, speed tests, demonstrations, dangerous manoeuvres, wheelies, towing, pushing another vehicle, overloading, commercial use, unlawful activity and any use other than normal road travel are prohibited.

8. Strict Tinos and off-road restrictions

8.1 The vehicle may not leave Tinos, board a ferry or be moved to another island without the Company’s prior express written permission and, where required, the insurer’s approval.

8.2 Use is strictly prohibited on dirt, farm, rough or unpaved roads, tracks, trails, beaches, sand, pebbles, riverbeds, salt flats, construction areas, water/mud or any place requiring off-road access.

8.3 A sign to a beach or accommodation, or a map/GPS route, is not permission to use an unpaved road. The Renter must stop at a safe paved point and ask the Company for directions.

8.4 Exposure to seawater, waves, deep water, excessive sand or salt is prohibited. Cleaning, corrosion, recovery and repair costs caused by such use are charged to the Renter.

9. Tinos-specific hazards

9.1 Tinos often has strong winds/meltemi, steep gradients, narrow village roads, cobblestones, gravel or sand on the road, animals, farm vehicles, limited visibility and heavy port traffic. The Renter must adapt speed and route and must not ride when conditions exceed their ability.

9.2 Fuel, mobile coverage and immediate technical access are not guaranteed everywhere. The Renter must plan fuel, phone charge, return time and safe parking.

9.3 Port congestion, ferry delays, religious events, festivals, processions, roadworks and emergency closures may affect travel. The Renter must allow sufficient time.

9.4 Route suggestions by the Company are informational only and do not replace road rules, current conditions or the rider’s own safety assessment.

10. Passengers, weight and luggage

10.1 The number of persons must never exceed the approved capacity shown in the registration. On a standard two-seat vehicle, the maximum total is two persons: one driver and one passenger.

10.2 Three persons, a child between two adults, a passenger in front of the driver, a passenger unable to use the footrests, or any arrangement affecting control is prohibited.

10.3 Luggage must remain within limits and be safely secured. It must not protrude, cover lights/registration, touch a wheel/exhaust or affect balance/steering. A top box is supplied only when confirmed in writing and available.

11. Agreed contractual penalties and other charges

11.1 The amounts below are not government or traffic fines. They are agreed contractual penalties for serious breaches, provided these Terms were expressly accepted and the breach is documented. A penalty applies only to the extent permitted by mandatory law and may be reviewed or reduced by a court if disproportionate.

11.2 The penalties do not replace government fines, licence measures, insurance liability or documented actual loss. Additional compensation is sought only for proven loss not covered by the same penalty and without double recovery for the same item.

11.3 The Company will not automatically debit a card without valid payment/written authorisation or another lawful basis. Every charge will be explained and supported by a lawful receipt or invoice.

12. Breakdown, roadside assistance and call-out

12.1 For a genuine mechanical or electrical defect not caused by the Renter, the rider must stop safely, cease riding and contact the Company immediately. Reasonable technical support is provided without charge, subject to safe access and availability.

12.2 The Company decides the appropriate solution: telephone guidance, technician, repair, towing or an equivalent replacement vehicle. If repair or replacement is impossible, the unused service is refunded pro rata where required by law.

12.3 A call-out required because of a customer act, omission, negligence or breach is charged from €100, wherever the vehicle is on Tinos. Examples include no/wrong fuel, lost or locked key, battery discharge caused by use, tyre/wheel damage during use, fall/accident, off-road recovery, improper parking or unauthorised use.

12.4 The €100 minimum excludes fuel, materials, parts, towing, special equipment, ferry costs, repair or damage. Where practicable, the estimated additional cost is communicated before dispatch.

12.5 The Renter must not repair, dismantle, jump-start, tow or take the vehicle to a third-party workshop without written Company instructions, except for a strictly necessary step to prevent immediate danger.

13. Accident, damage, theft and reporting

13.1 In an accident, fall, damage, theft, attempted theft, fire or injury, the Renter must: stop and secure the area; call 112/Police where required; immediately contact the Company; photograph vehicles, location and damage; obtain third-party/witness details; and follow insurer instructions.

13.2 Leaving the scene, admitting liability, paying a private settlement or agreeing compensation without approval is prohibited, except as strictly necessary to protect life.

13.3 Failure to report immediately, failure to obtain a police record where required, a false statement or breach of these Terms may affect or exclude insurance and make the Renter liable for uncovered loss.

14. Insurance and financial liability

14.1 Basic third-party liability insurance is included under the current policy and statutory limits. The policy wording and insurer’s coverage decision apply.

14.2 Basic insurance is not comprehensive cover and does not automatically cover damage to or theft of the rented vehicle, personal accident, belongings, tyres/rims, underside, wrong fuel, keys, helmets or loss caused by prohibited use.

14.3 To the extent permitted by law, the Renter is responsible for documented uncovered repair or replacement, towing, recovery, special cleaning, keys, helmets and equipment, together with reasonable documented loss of use for the necessary repair period.

14.4 Normal wear is not charged. Any security deposit or card pre-authorisation applies only when specifically agreed and is not a cap on liability.

15. Fuel, tyres, cleanliness and equipment

15.1 The vehicle must be returned with the recorded fuel level. A shortfall or wrong fuel is charged at actual fuel, call-out, draining and repair cost.

15.2 A puncture or tyre/rim damage during use is not automatically a mechanical defect. The cause is assessed and the Renter is charged where linked to use, impact, low pressure, off-road riding or negligence.

15.3 Helmets and equipment must be returned in good condition. Loss, cracking, impact, contamination or destruction is charged at actual replacement or special-cleaning cost.

16. Traffic fines, parking and authorities

16.1 All traffic/administrative fines, parking violations, impound/storage fees and consequences relating to the rental period are the Renter’s responsibility, regardless of when notified.

16.2 The Company may disclose necessary driver and contract data to authorities and the insurer. A reasonable documented administration cost may be charged if clearly disclosed and legally permitted.

17. Complimentary port and accommodation assistance

17.1 Where genuinely available and arranged in advance, the Company may offer free hospitality assistance: port welcome, reasonable luggage help and transport to accommodation within Tinos Town or a very nearby area.

17.2 This is ancillary, discretionary and subject to staff, vehicle, schedule, wind, traffic and ferry arrival. It is not a guaranteed taxi service or a separate transport contract, and unavailability does not affect the main rental.

17.3 For areas outside Tinos Town or a longer route, any legally permitted extra charge must be expressly agreed in advance. The customer must notify the Company immediately of ferry changes and, where possible, at least one hour before the revised arrival.

18. Personal belongings and data

18.1 The Company does not accept custody of belongings left in the vehicle, top box, helmets or handover areas, except where liability is mandatory by law.

18.2 Identity, licence, contact, payment, contract and incident data are processed for booking, contract performance, insurance, fraud prevention and legal duties under the GDPR and the separate Privacy Notice, and retained only for the necessary or lawful period.

19. Termination, vehicle recovery and force majeure

19.1 For a serious or repeated breach, false documents, dangerous use, unauthorised driver, off-road use, excess passengers or non-return, the Company may terminate the rental and recover the vehicle, without refund for the unused period to the extent permitted by law. Reasonable recovery costs are payable by the party at fault.

19.2 The Company is not liable for delay or failure caused by events beyond reasonable control, including sailing bans, extreme weather, fire, natural disaster, road closure, strike or authority order. If service becomes permanently impossible, mandatory law applies and the unprovided portion is refunded where required.

20. Governing law, language and acceptance

20.1 Greek law applies. Jurisdiction is determined by mandatory law, without restricting a consumer’s right to use their natural court or a competent alternative dispute-resolution body.

20.2 If a term is invalid or unenforceable, the remainder stays effective. If translations differ, the Greek text prevails to the extent legally permitted and provided the foreign consumer received clear information.

20.3 Electronic acceptance records the Terms version, date and time. On paper, the Renter should separately initial Sections 8, 10, 11, 12 and 14.